FAQ

Cardlay

Who is Cardlay?

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Cardlay

What is Cardlay Pay?

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Cardlay

Do the transactions from Cardlay's virtual card feed into Concur Expense?

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Cardlay Pay app

How can you pay with a virtual card?

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Cardlay

Why would a company want to leverage Cardlay Pay instead of a plastic card?

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Cardlay

Do I need to change my bank relationship and account setup to make Cardlay Pay work?

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Cardlay Pay app

What will happen with the transaction if I return a purchase?

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Cardlay Pay web

How do companies transfer money to the funding account and load the virtual cards?

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Cardlay

Who can I speak with at Cardlay to learn more?

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Cardlay Pay app

Why are my transactions declined?

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Cardlay Pay app

My card keeps being displayed as pending

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Cardlay Pay app

How do I see my transactions in Cardlay Pay

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Cardlay Pay app

Is it possible for two people to share a card?

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Cardlay

How will our data be protected?

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Cardlay Pay app

Do I still need to do my expense reports in Concur Expense

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Cardlay Pay app

A cardholder no longer wants Cardlay Pay, what should the cardholder do?

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Cardlay

What is a virtual card?

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Cardlay Pay web

I can't click connect in the SAP Concur App Center

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Cardlay Pay web

What permission does a user need, in order to click on Connect in the SAP Concur App Center?

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